FAQ
Below are answers to common questions about domains.
Buying
How do I submit an offer?
Open the domain page, click โMake an Offerโ, and provide your offer and contact details.
How fast will I get a response?
Typically within 1โ2 business days. For urgent offers, email contact@domainbali.com.
Can I request a company invoice?
Yes. Include your company details when contacting us and weโll prepare the invoice.
Pricing
Is pricing negotiable?
Some domains are negotiable with reasonable offers, while others are fixed.
Are IDR estimates final?
No. IDR estimates track exchange rates at time of payment and may change.
Transfer
How does the transfer work?
Once payment is confirmed, we initiate the transfer via the registrar. You receive an authorization (EPP) code or a push to your account.
How long does it take?
Usually 1โ5 business days depending on registrar and your responsiveness.
Payment
What payment methods do you accept?
We accept bank transfer and can use escrow when appropriate. Contact us for details.
Are there extra fees?
Third-party fees (e.g., escrow) are covered by the buyer unless agreed otherwise.
Support
Do you provide post-sale support?
We assist until the domain is active in your account and ready to use.
Contact
Need help or want to speed things up? Reach out: